What's new in SMAX ITSM solution for 2024

We introduced the main new features in the latest version of the Service Management Automation X (SMAX) HelpDesk tool. On July 26, 2024, we looked at how the Aviator function empowers users to resolve common requests independently. From an infrastructure perspective, we showed how the new version of SMAX can be deployed to production faster using Helm. We also covered the updates to the mobile application, which is fully available for SMAX on both Android and Mac operating systems.