Asset Management X tool

OpenText (formerly Micro Focus) introduced the Asset Management X (AMX) tool, which combines IT Asset Management (ITAM) and Software Asset Management (SAM) functionalities. Both ITAM and SAM functionalities are crucial for success within IT Operations Management.

 

Utilizing an effective and unified ITAM and SAM tool provides your business with a clearer overview of the quantity and type of IT assets you own, giving you greater cost control.

Asset Management X enables faster resolution of service incidents by associating hardware and software services with end-users. This gives Service Desk analysts easy access to information about IT assets linked to a reported error, allowing them to better understand the root cause.

 

Asset Management X offers these core functionalities:

 

Service Asset and Configuration Management (SACM)

SACM helps unify IT service delivery with IT asset management processes.

Software Asset Management (SAM)

Software Asset Management utilizes Universal Discovery to provide clarity on installed software both on-premise and in the cloud, capturing the environment where it's installed.

Contract and Vendor Management

This part of AMX simplifies and automates contract management processes throughout an IT asset's lifecycle, from request and acquisition to retirement.

Financial Management

This solution facilitates oversight of costs associated with IT assets at every stage of their lifecycle.

Procurement Management

Procurement Management brings clarity to the process of acquiring IT assets.

 

Managing the physical, virtual, financial, and contractual aspects of IT assets and software licenses from a single, unified platform accelerates enterprise Service Management and IT Operations, while simultaneously reducing costs.