Service Desk and Application Development Lifecycle

Explore how mobile applications accelerate ticket processing and how the Service Desk becomes an integral part of the entire application development lifecycle, from project through release and change management, with effective integration into DevOps and the management of test management.

 

We invite you to our upcoming interactive workshop "Service Desk and the Application Development Lifecycle," which will take place on July 22, 2025.

 

Get ready to explore how mobile applications are revolutionizing ticket processing and how Service Desk can become a key integrating element throughout the entire application development lifecycle.

 

In this workshop, we won't just talk theory; we'll show you how practical use cases transform everyday operations:

 

<p>Mobile App in Action: Accelerate Ticket Processing</p>

Mobile App in Action: Accelerate Ticket Processing

 

Discover how mobile solutions are revolutionizing ticket management in Service Desk, speeding up response times, and increasing user satisfaction

<p>Connected Innovation: From Service Desk to DevOps</p>

Connected Innovation: From Service Desk to DevOps

 

Learn how to seamlessly integrate Service Desk into your DevOps processes for maximum agility and continuous delivery

<p>Complex Management: From Project, through Release, to Change with DevOps Integration</p>

Complex Management: From Project, through Release, to Change with DevOps Integration

 

Go through the entire application development lifecycle with us and understand how to effectively manage projects, releases, and changes (change management) with integration into DevOps environments

<p>Test Management: Quality Control Directly from Service Desk</p>

Test Management: Quality Control Directly from Service Desk

 

We will show you how Service Desk plays a key role in managing testing and ensuring the quality of your software products

 

Don't miss this unique opportunity to gain valuable insights for modern and effective IT service management that will help you innovate and optimize your internal processes.

 

Register HERE

 

When and where:

  • Date: Tuesday, July 22, 2025
  • Time: 9:30 - 11:30
  • Location: OpenText Building, Za Brumlovkou 5/1559, Prague