The workshop was designed for everyone who wants better visibility into their assets, configuration items, and their relationships to services, users, and internal processes. We focused on practical scenarios showing how to turn asset records into a truly useful tool for managing IT infrastructure, supporting operations, optimizing costs, and ensuring compliance.
During the workshop, we demonstrated how to work with data from different systems, automate repetitive activities, and design processes so that asset management is not merely an administrative obligation but delivers real value to the organization. Each area was presented through specific use cases illustrating common situations and effective ways to address them.
We explained the differences between Asset Management and Configuration Management, how they relate to each other, and when an object should be managed as an asset, a CI, or both. Correct classification is the foundation of reliable data and efficient processes.
Automated data collection from connected systems helps keep records up to date without manual work. We demonstrated how to integrate the CMDB with tools such as SCCM, Intune, or SAP and obtain a reliable view of the actual state of the environment.
How can you efficiently manage the employee lifecycle from the perspective of hardware, software, and related services? We demonstrated how to connect the service catalog, approvals, asset records, and automated processes so that a new employee is fully equipped from day one and no devices, licenses, or access rights are left unmanaged when they leave.
Employee onboarding and offboarding affect dozens of assets, access rights, and configuration items. We demonstrated how these processes can be automated to ensure that nothing is overlooked.
Do you know which software you actually use and what you are paying for? We showed how to gain visibility into installed and available software, license utilization, and other data that helps optimize costs and manage compliance.
Not every important asset is a server or laptop. We demonstrated how to manage certificates, keys, and other critical items, monitor their validity, and automatically notify responsible teams about upcoming expiration dates.
Asset Management principles do not stop at computers and servers. We demonstrated how non-IT assets, such as intellectual property rights, can also be managed throughout their lifecycle, including ownership, responsibilities, and related processes.