SMAX and Artificial intelligence

Do you know how to enable your ITSM department to make a revolutionary leap? At our workshop, you discovered how Artificial Intelligence (AI) will transform the way you work. SMAX, in combination with AI, allows you to automate routine tasks, improve the accuracy of ticket classification, and provide faster, more efficient support to your users. We demonstrated how AI can transform your data into valuable knowledge and how to reduce IT service costs. The future of ITSM is here!

What real-world use cases did we prepare for you?

  • Automated Ticket Resolution with OpenText Aviator AI
  • How AI Assists the Resolver
  • Leveraging AI for Ticket Classification
  • Transforming Tickets into Knowledge: Automation with AI
  • Reduce Consultant Costs by Utilizing AI Analysis of SMAX Documentation
  •  

REGISTER TODAY HERE FOR THE NEXT 2025 WORKSHOP SERIES