CMDB You Can Trust

The workshop showed how to build a CMDB that reflects the actual state of your environment. We looked at ways to automatically collect data from systems, enrich it with additional information, and use it for impact analysis and decision-making in IT operations.

 

Use cases we presented:

A single source of truth for your IT

  • How to bring data directly into the CMDB from your systems using Universal Discovery. This way, the CMDB becomes more than just an inventory – it becomes a source of up-to-date and reliable information about your infrastructure.

Data you can understand at a glance

  • How to create clear reports and dashboards based on CMDB data – both directly in SMAX and outside the platform.

AI that understands your infrastructure

  • How AI can support the analysis of CMDB data and reports – for example, by quickly summarizing information or identifying relationships between systems.

Sensitive data under control

  • How to securely store sensitive information in the CMDB, such as encryption keys or other security-critical data.

Turning ordinary data into smart data

  • How enrichment rules can add context to CMDB data and create new information that supports better management of the IT environment.

Impact analysis: what will be affected?

  • Impact analysis instantly shows which services or systems could be affected by an outage or a planned change.